Real Website Support When You Need It

Sometimes you just need someone who understands WordPress and can get things sorted without making it complicated. DynoByte provides professional website support services for self-employed professionals and small businesses across Ontario.

Whether you need something changed, have a question about your website or something simply isn’t working as it should, our WordPress website support services give you someone to turn to when you need help.

Instead of spending hours searching Google, watching tutorials or trying to figure out which plugin or setting needs changing, simply call or email us and tell us what you need. Our web support services can help with website updates, troubleshooting, technical issues and general WordPress assistance.

You’ll deal directly with someone who understands websites and can look into the problem for you. Our WordPress support services are personal and straightforward, no call centres, complicated support portals or endless support tickets.

WEB DESIGN

FULLY MANAGED WEBSITE

SEO

HOSTING

MAINTENANCE

SUPPORT

Content Updates

Add or update text, images, services, blog posts and more.

Email & Domain Help

Assistance with email setup, DNS changes and domain settings.

Answer Questions

Need help with something? Just ask.

Technical Assistance

Help with forms, plugins, third-party tools and general WordPress queries.

Fix Problems

We'll troubleshoot and get things working again.

Direct Contact

No call centres or tickets, just a direct line to someone who knows your site.

Ad-hoc Support

Website support is available when you need it, charged at our standard hourly rate of $85/hour. Simply call or email us with what you need help with.

Care Plan Support

Care Plan clients receive priority support as part of their plan, including priority out-of-hours assistance when needed, at no additional charge.

FREQUENTLY ASKED QUESTIONS

Do you provide support for websites you didn't build?

Potentially. We’ll first take a look at the WordPress website and its existing setup to make sure it’s something we’re able to work with.

Do I need a Care Plan to contact you for support?

No. Ad-hoc website support is available at our standard hourly rate. A Care Plan is better suited to businesses that expect to need help more regularly.

How do I request help?

Simply call or email DynoByte and explain what you need. If we need additional information or access to investigate the issue, we’ll let you know.

Can you help me make changes to my website?

Yes. Support isn’t limited to things that are broken. We can also help with content changes and other day-to-day WordPress website tasks.

Can you help with domain or email problems?

We can help with many website-related domain, DNS and email configuration issues. We’ll first establish where the domain or email service is hosted and whether we have the access needed to help.

What is priority support?

Care Plan clients are given priority when work is scheduled. When something important needs attention, they also receive priority out-of-hours support when needed, including evenings and weekends.